At Loot Hoarder, we are committed to providing our customers with the highest quality 3D printed miniatures. Our miniatures are all manufactured on demand, which means that each piece is made specifically for you.

Unfortunately, we do not offer returns for our miniatures due to their custom nature. However, if your product is damaged during shipping, we will be more than happy to recreate it for you at no additional cost. Our goal is to ensure that you are completely satisfied with your purchase and that you receive your miniature in perfect condition.

If you receive a damaged or defective item, please inspect your order upon receipt and contact us immediately through the specified channels. We are here to help and will work with you to resolve any issues as quickly as possible.

At Loot Hoarder, we believe that our customers are our top priority, and we are dedicated to providing excellent customer service. If you have any questions about our products, shipping, or return policy, please do not hesitate to reach out to us. We are always here to help and we look forward to serving you.